Why HP Instant Ink?
With our HP Instant Ink replacement service, you select your plan and we take care of the rest. You’ll never run out of ink and printing will cost a lot less.2
- Ink, shipping, and cartridge recycling are included.
- Monthly plans are based on pages printed, not cartridges used.
- No annual fee—Change or cancel plans online anytime.5
If you already purchased an HP Instant Ink Enrollment Card, click Sign Up to continue.
Your printer orders ink, so you’ll always have it.2
It’s easy to get started. Buy an eligible printer, connect your printer to the Internet, and then enroll.
Sign up now to have cartridges on hand when you need them.
Billing does not start until you insert your first HP Instant Ink cartridge.
How does HP make sure you’ll always have ink?
Your printer uses the Internet to let us know when to send more ink. Here’s how you can get all the ink you need, delivered to your door.
Enroll in a plan based on the number of pages you print.Ink, shipping, and cartridge recycling are included.
No annual fee—Change or cancel your plan anytime.5
We’ll mail special HP Instant Ink cartridges to you.Our cartridges have more ink than standard HP ink cartridges, so you’ll replace them less often.
Billing and service start after you insert your first HP Instant Ink cartridge.
Your printer will tell us when to send ink.Your service is not based on how many cartridges you use, so print as many high quality photos as you like.
You’ll get ink before you need it.
We’ll recycle too!
We will provide postage-paid envelopes to return used cartridges. HP Planet Partners will recycle them as part of your service.
What are the monthly plans?
Plans are based on the number of pages you print, not how many cartridges you use.
- 50 pages per month included
- Print more? Each additional set of 15 pages just $1
- Print less? Roll over up to 50 unused pages4
- 100 pages per month included
- Print more? Each additional set of 20 pages just $1
- Print less? Roll over up to 100 unused pages4
- 300 pages per month included
- Print more? Each additional set of 25 pages just $1
- Print less? Roll over up to 300 unused pages4
Each HP Instant Ink cartridge has enough ink to print more than 500 pages.4
Print less in a month? Print more in a month? No problem.
Print high quality photos or text—Your cost is the same.
What counts as a page?====1 Page=2 Pages
Unused pages roll over.
Any unused pages are rolled over, up to the number of pages per month in your plan.
Each month, your regular plan pages and rollover pages are used before you are charged for any additional pages. Rollover pages are available until they are used.
Additional pages are just a little more.
After you have printed your regular plan pages and all available rollover pages in one billing month, you can still print additional pages--and still save money compared to using standard ink cartridges.
Additional pages are purchased in sets of 15, 20 and 25 pages, depending on your plan. Each set of additional pages is just $1. If you find yourself exceeding your limit regularly, it’s easy to change your plan online.
- No annual fee—Change or cancel your plan online anytime.5
Savings per year1
See how much you can save with HP Instant Ink.
Occasional Printing - $2.99 / month / 50 page plan - Cost to print 600 ISO pages per year
with HP Instant Ink
with standard size cartridges
Moderate Printing - $4.99 / month / 100 page plan - Cost to print 1200 ISO pages per year
with HP Instant Ink
with standard size cartridges
Frequent Printing - $9.99 / month / 300 page plan - Cost to print 3600 ISO pages per year
with HP Instant Ink
with standard size cartridges
You’ll replace cartridges less often.
Our cartridges have more ink than standard HP ink cartridges, and the same cartridge will work for any plan.
What do you need to enroll?
An eligible HP printer
An Internet connection
Your printer will need a connection to the Internet.
We’ll keep you up-to-date on your HP Instant Ink service.
A credit or debit card is needed for your monthly payments.
How do I do this?
Connect your printer to your network with Internet access
If you are setting up your printer for the first time, follow the setup instructions that came with your printer. Your printer software will guide you through setting up your printer on your network.
If you have already setup your printer, make sure it is connected to your wireless network. When your printer is connected the light next to the printer’s wireless icon will be on.
If your printer is not connected to your network, use the Wireless Setup Wizard on your printer. On most printers you can press the Wireless button to access your printers’ wireless network settings.
For more help with setting up or troubleshooting your HP printer connection to a wireless network, go to http://www.hp.com/global/us/en/wireless.
If your printer has an Ethernet port, you can connect an Ethernet cable between your printer and your router to create a wired connection.
What if I use a USB cable?
You may continue to print and scan over a USB connection to your printer. However, your printer will also need to be directly connected to the Internet.
Once your printer and computer are connected to the same network you can print and scan with or without the USB cable.
HP Instant Ink Frequently Asked Questions
When you enroll in an HP Instant Ink plan, you pay a monthly fee to print a defined number of pages per month. The plans are based on the number of pages that you print, not on how many ink cartridges you use. Your monthly fee pays for ink, shipping, and recycling. If you do not print all of your plan pages in a month, you can roll over up to the number of pages per month in your plan. If you print more pages, there is an additional charge. A printed page counts the same whether it’s black and white, a color document or a photo. There are three plans:
Monthly fee Pages per month Rollover pages total Additional pages $2.99 50 Up to 50 Each additional set of 15 pages for just $1 $4.99 100 Up to 100 Each additional set of 20 pages for just $1 $9.99 300 Up to 300 Each additional set of 25 pages for just $1
There is no annual fee and you can cancel or change plans anytime without penalty.3 As part of the service, HP will send you HP Instant Ink replacement cartridges and postage-paid recycling envelopes, before you run out of ink, at no additional cost.2 Your billing month starts when you insert an HP Instant Ink cartridge in your enrolled printer.
HP checks the ink usage of your enrolled printer, so we will know when to send you more ink. You will always have ink when you need it.2 HP Instant Ink cartridges can only be used in printers you have enrolled. Used HP Instant Ink cartridges must be returned in the postage-paid recycling envelopes provided by HP. Returned cartridges will be recycled by HP Planet Partners.
To enroll in HP Instant Ink you need:
- An eligible HP printer listed below
An eligible HP printer
- Your printer must be connected to the Internet
- A valid email address
- A valid credit card or debit card (for billing purposes)
We’ll send your HP Instant Ink cartridges now, so you will have them when you need replacement cartridges. Billing won’t start until 30 days after you insert one of your HP Instant Ink cartridges into your enrolled printer.
Yes. There is no obligation or commitment beyond your first month.3 You may cancel your service or change plans at any time without penalty at HP Connected. After you sign in at HP Connected, click on Services, and then Instant Ink to change or cancel your account. Plan changes are effective the first day of your next billing cycle, and cancellation is effective as of the last day of the current billing cycle. For more details, see the HP Instant Ink Terms of Service.
You can start with any plan and change your plan at any time at HP Connected. After you sign in at HP Connected, click on Services, and then Instant Ink to change your plan or view your account information. On this page you can find out how many pages you have printed, how many rollover pages are available, and how many additional pages you have purchased. Plan changes are effective the first day of your next billing cycle.
Your unused pages are rolled over for you, up to your monthly plan amount. You can print more than your monthly page amount and still save. Additional sets of pages are automatically available and let you print beyond your limit for pennies per page. You can easily change your monthly plan whenever you want. Plan changes take effect the first day of your next billing cycle.
No, you will only get cartridges when your printer tells us you need them. HP Instant Ink cartridges are extra high capacity, and they contain months-worth of ink depending on your usage. You can print as much as you want as long as you are enrolled in HP Instant Ink.
Yes, you can print full color photos, color documents, or high-quality black and white pages. Each page costs the same. Your monthly fee is based on the number of pages you print, not on the amount of ink you use. You never have to worry again about printing in black and white to avoid using your color ink cartridges.
Your billing cycle of approximately 30 days starts when you insert your first HP Instant Ink cartridge in your enrolled printer. You will be billed at the end of your billing cycle for your monthly fee and any additional pages you printed. If you purchased an enrollment kit in a retail store, your credit card will not be charged for your first monthly fee, since you already paid for your first month by purchasing an enrollment kit. Your enrollment kit fee does not include any additional pages that you print beyond the page amount in your plan.
If you enroll now, we will send you a welcome kit with HP Instant Ink cartridges in about 10 days, so you’ll have ink when you need it. Your billing cycle starts when you insert your first HP Instant Ink cartridge, it does not start when you enroll in the service.
Your credit card is charged approximately 30 days after the day you insert your first HP Instant Ink cartridge in your enrolled printer. You are billed at the end of your billing cycle for the previous 30 days of service. You will be billed for your monthly plan fee, plus any additional pages you printed during your billing cycle.
Since your monthly plan fee is the same every month, we will not send you a bill prior to charging your monthly fee, unless you print additional pages. When you print additional pages during your billing cycle, we will send you an email at the end of your billing cycle, listing your monthly fee and the charges for any additional sets of pages you printed. Remember to keep your printer connected to the Internet, so you can get notifications about your HP Instant Ink account.
You can also find your complete billing history at HP Connected. After you sign in at HP Connected, click on Services, and then Instant Ink. To view your billing history, expand the Activity section, and then click on Billing.
Insert the HP Instant Ink cartridges when the cartridges that came with the printer run out of ink.
HP will send you replacement cartridges before you run out of ink. When your enrolled printer is connected to the Internet, your printer automatically orders ink for you because it knows when you are low on ink.1 Cartridges are sent using standard shipping, so they might take up to 10 days to arrive, however, your printer will take shipping time and regular ink usage into account when it orders your ink. Customers with high volume print needs may call Support to request expedited shipping, if they feel their cartridges will not arrive before running out of ink. (Additional shipping charges may apply.)
1Your printer orders ink when your cartridges have enough ink to print twice the number of average pages included in your monthly plan. Learn more about how HP measures page yields
If you do not use all your plan pages in a month, the unused pages will be kept in your account as rollover pages. Your rollover pages are available as long as you are enrolled in HP Instant Ink. You can continue to roll over up to the number of pages in your monthly plan (for example, you can roll over up to 100 pages if you are enrolled in a 100 page plan). If you have printed all of the pages in your plan, and you have used all of your rollover pages, you can still print additional pages and save.
Additional pages are available in sets of 15, 20 and 25 pages, depending on your plan, for only a $1. As long as your printer is connected to the Internet, we will send you an email to remind you when you are near printing all of the pages in your plan. If you are regularly printing additional pages, you may want to change you plan at HP Connected. After you sign in at HP Connected, click on Services, and then Instant Ink to change your plan. Plan changes are effective the first day of your next billing cycle.
HP Instant Ink is currently available in the United States and the United Kingdom. We’re planning on expanding, so keep checking back for updates on when HP Instant Ink will be available in other countries.